Office Management
Course Descriptions
The Office Management Course is designed to equip students with the essential skills and knowledge required to efficiently manage office operations, administrative tasks, and workplace coordination. This course covers a broad range of topics, including office procedures, communication skills, record-keeping, time management, and the use of office technology.
Course Objectives:
- Understand the fundamentals of office administration and management.
- Develop effective communication and interpersonal skills for a professional environment.
- Learn techniques for organizing files, handling correspondence, and managing schedules.
- Gain proficiency in office software, including word processing, spreadsheets, and presentation tools.
- Enhance problem-solving and decision-making abilities in office settings.
- Learn time management and productivity strategies to optimize workflow.
- Understand business etiquette and customer service principles.
Course Contents
- Secretarial Procedures
- Customer Services
- Dealing With Complaints
- Business Correspondence
- Telephonic Techniques
- Record Management
- Travel Arrangements
- Job Interview Workshops
- Communication Skills
- Leadership Skills
- Personality Development
- Business Proposal and Presentation
Course Duration
- 3 Months
Schedule
- Once a Week 6 hours / 2 Months or 3 Hours / 4 Months
Requirements
- You must be professional in Windows, Word, Excel and PowerPoint
- A burning desire to improve your career
Who should learn
- Any one dealing with customers
- Want Know and Learn Official Procedure
- Secretaries
- Receptionist
- Hunting Job in any Organization
- Supervises
Student Reviews
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